Listening and Leadership

Anybody can hear - it takes brains to listen. -Joanne Greenberg

I just finished book 4 of 7 in my Executive Communications class. The Listening Leader by Richard M. Harris was a very interesting read that covered communication from a listening aspect. As someone who leads professional development on a regular basis and coaches teachers, The Listening Leader made me think about my own listening style. I “pride” myself in being a multi-tasker; someone who can work on a computer AND attend to a presentation at the same time. I used to wear the badge with honor. Reading this book made me truly think about the way that I listen and I have come to the realization that I am not a good listener. Harris said, “today, too many listeners are passively sitting by, forfeiting feedback and commitment to the speaker in favor of focus and self-interest." This is an area of my leadership life that I need to work on. Fortunately, I have some friends that are awesome listeners. Reading this book made me think of them and how they make me feel when I’m talking to them. I want to be that kind of listening leader for my teachers.

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Showing yourself to be a listening ready leader will afford you a sounder basis for developing trustful relationships with your customers, subordinates, and coworkers.
-Richard M. Harris

My favorite part of the book was the checklist for facilitating learning. This concise list of twelve steps was written to help you get others to listen when you talk. This is exactly what I need for my position! The step that struck me was step seven, which states that speakers must “create realistic moments for rehearsal and practice." This is one area that I lack professionally. Creating great slides and researching content come easy, but practicing delivery would be great for improving my confidence and delivery. Because of this book, I will take more time to practice my delivery before facilitating learning so I can help others be better listeners.

Keeping it Techy,
Heather

Purchase The Listening Leader on Amazon here